MISTARC Money Back Guarantee
At MISTARC, we are committed to ensuring our customers' satisfaction with our products and services. Our Money Back Guarantee policy provides peace of mind and reflects our confidence in the quality of what we offer.
Eligibility
- Purchases made directly from MISTARC are eligible for a refund under our Money Back Guarantee.
- Requests must be submitted within 30 days from the date of purchase.
- The product must be in its original condition and packaging.
Process
To initiate a return, please follow these steps:
- Contact MISTARC customer support at [[email protected]] with your order details.
- Our support team will guide you through the return process and provide a Return Merchandise Authorization (RMA) number.
- Ship the product back to us at your expense, ensuring it's securely packaged.
Refund
Once your return is received and inspected, MISTARC will process your refund:
- Refunds will be issued to the original method of payment.
- It may take 5-10 business days for the refund to appear in your account.
Exclusions
Certain items are non-refundable under the MISTARC Money Back Guarantee policy:
- Products marked as final sale.
- Gift cards and promotional items.
- Downloadable software products.
Contact Us
If you have any questions regarding our Money Back Guarantee, please reach out to MISTARC's support team at [[email protected]] or call us at [+1 234 567 8900].